FAQ

VIA TOURS CROATIA

VIA TOURS CROATIA

Frequently Asked Questions

Does Via Croatia work with travel agents?

Yes, Via Croatia works with travel agents. Please join our travel agent program and find out all the benefits you are getting by working with us.

What destinations Via Croatia covers?

Via Croatia covers Croatia, Slovenia, Albania, Bosnia, Serbia, Albania, Greece, and also Venice, Budapest, and Prague.

Does Via Croatia does any set departures tours to Croatia and Eastern Europe?

No, all tours and itineraries that you see online are just sample itineraries that we further customize to your client’s liking.

Is Via Croatia associated with any travel associations?

Yes, Via Croatia is part of USTOA, NACTA, and STIA. Also, we are preferred supplier for GIFTED travel network, Travel Leaders, and some major tour operators in USA and Canada.

Does Via Croatia have a tour operator insurance policy?

Yes, Via Croatia has 1mil error and comission coverage policy that is valid in all destination where Via Croatia run tours.

Is Via Croatia preferred supplier for any US-based tour operators and/or consortiums?

Via Croatia is a preferred supplier for NatGeo USA, FISHER Travel Enterprises, Ker & Downey, Goway and works with over 60 companies and travel advisors from US and Canada.

Does Via Croatia have any special amenities in Croatia that the client can enjoy?

Yes, for every booking Via Croatia offers amenities and upgrades to clients in hospitality, hotels, transfers, and charters. Please check with you Via Croatia representative when booking to find out what amenities are granted to your client as amenities depend on destinations and trip value. Check all our amenities here.

Does Via Croatia accept credit cards and are there any fees?

Yes, Via Croatia accepts all major credit cards and there are no fees unless the price requested is the nett price.

Does Via Croatia offer one-on-one client consulting?

Yes, Via Croatia offers conference calls with partner agent and the client to go over the itinerary and details. There is no charge associated with this service and is actually something we encourage everyone to do so we can better customize the travel experiences on the destination.

Does Via Croatia has local representatives in all destinations?

Yes, Via Croatia has local representatives that can be reached out any time. Also, Via Croatia offers dedicated concierge person to every client that travels to any of the destinations. The person is at client disposal for 24 hours a day.

Does Via Croatia pay travel agent commission?

Yes, we do have travel agent program. Please get in touch with our team to get all the details or simply join our travel agent program here.

Does Via Croatia send e-documents or paper documents?

Via Croatia sends e-documents prior to the trip. Upon arrival in Croatia printed files and travel documents are delivered to your hotel or are given to you on the airport by local host.

How long is proposal turnaround?

Via Croatia sends out the proposals within 48 hours maximum.

Did you change your booking Terms and Conditions due to COVID19?

Yes. We have flexible booking terms and conditions with fully refundable deposits. Please check here for more details.