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Frequently Asked Questions

Yes, Via Croatia works with travel agents. Please join our travel agent program and find out all the benefits you are getting by working with us.

Via Croatia covers Croatia, Slovenia, Albania, Bosnia, Serbia, Albania, Greece, and also Venice, Budapest, and Prague.

No, all tours and itineraries that you see online are just sample itineraries that we further customize to your client’s liking.

Yes, Via Croatia is part of USTOA, NACTA, and STIA. Also, we are preferred supplier for GIFTED travel network, Travel Leaders, and some major tour operators in USA and Canada.

Yes, Via Croatia has 1mil error and comission coverage policy that is valid in all destination where Via Croatia run tours.

Via Croatia is a preferred supplier for NatGeo USA, FISHER Travel Enterprises, Ker & Downey, Goway  and works with over 60 companies and travel advisors from US and Canada.

Yes, for every booking Via Croatia offers amenities and upgrades to clients in hospitality, hotels, transfers, and charters. Please check with you Via Croatia representative when booking to find out what amenities are granted to your client as amenities depend on destinations and trip value. Check all our amenities here.
Yes, Via Croatia accepts all major credit cards and there are no fees unless the price requested is the nett price.

Yes, Via Croatia offers conference calls with partner agent and the client to go over the itinerary and details. There is no charge associated with this service and is actually something we encourage everyone to do so we can better customize the travel experiences on the destination.

Yes, Via Croatia has local representatives that can be reached out any time. Also, Via Croatia offers dedicated concierge person to every client that travels to any of the destinations. The person is at client disposal for 24 hours a day.

Yes, we do have travel agent program. Please get in touch with our team to get all the details or simply join our travel agent program here.

Via Croatia sends e-documents prior to the trip. Upon arrival in Croatia  printed files and travel documents are delivered to your hotel or are given to you on the airport by local host.

Via Croatia sends out the proposals within 48 hours maximum. 

Yes. We have flexible booking terms and conditions with fully refundable deposits. Please check here for more details.