Frequently Asked Questions

Yes, Via Croatia works with travel agents. Please join our travel agent program and find out all the benefits you are getting by working with us.

Via Croatia covers Croatia, Slovenia, Albania, Bosnia, Serbia, Albania, Greece, and also Venice, Budapest, and Prague.

No, all tours and itineraries that you see online are just sample itineraries that we further customize to your client’s liking.
Yes, Via Croatia is part of USTOA, NACTA, STIA, and NTA.

Yes, Via Croatia has 1mil error and comission coverage policy that is valid in all destination where Via Croatia run tours.

Via Croatia is a preffered supplier for Cox and Kings, NatGeo USA, FISHER Travel Enterprises and works with over 60 companies and travel advisors from US and Canada.
Yes, for every booking Via Croatia offers amenities and upgrades to clients in hospitality, hotels, transfers, and charters. Please check with you Via Croatia representative when booking to find out what amenities are granted to your client as amenities depend on destinations and trip value. Check all our amenities here.
Yes, Via Croatia accepts all major credit cards and there are no fees unless the price requested is the nett price.
Yes, Via Croatia offers conference calls with partner agent and the client to go over the itinerary and details. There is no charge associated with this service.
Yes, Via Croatia has local representatives that can be reached out any time. Also, Via Croatia offers dedicated concierge person to every client that travels to any of the destinations. The person is at client disposal for 24 hours a day.
Yes, please check directly with Via Croatia team to see your commission level as some host agencies have higher commission rates than other. We never pay less than 13% commission.
Via Croatia sends e-documents but once the client arrives in Croatia they get the printed file with all printed documents and agency gifts.
Via Croatia sends out the proposals within 48 hours maximum.