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Via Tours

Privacy Policy


I hereby voluntarily and unequivocally consent that Via Tours Croatia may collect and process my personal data for the functioning purpose of this website owned by the same company.

Personal data is collected and stored when you fill out forms on our website, such as sending inquiry, requests for sending offers and similar. If you contact us, we may collect and keep records of such correspondence. We can also collect and keep personal information provided by you as part of surveys that we possibly ask you to fill out, as well as personal information related to your visit to our website, such as surveys of traffic, location data and other communication data for the sake of their own safety, for diagnostic purposes, authentication, billing and invoicing.

By submitting your personal data, you give consent for the processing of these data outside the European Economic Area. We will take all necessary steps so that all personal data, regardless of where they are handled, are safe and treated in accordance with this Statement and GDPR.

In some cases, we may collect and carry out the processing of personal data with your consent, such as when sending our newsletters and promotional emails. At any time you can withdraw your consent to receive them.

On this website we can set up links to the websites of our business partners. If you follow the link to any of these websites, please note that those websites apply their own privacy policies and that VIA Tours Croatia has no responsibility regarding those policies.

I also certify that I am aware of my right that the data processing manager at my request (that is, my legal representatives or proxies), is obliged to provide all information about the actions he or she has taken when acting on a data access request (right to transparency). I also have the right to ask the processing manager to confirm that my data is being processed (right to access data). I am also informed with the right to request the correction of inaccurate data or the addition of incomplete data (the right to rectify) and with the right to delete my personal data in accordance with the General Data Protection Regulation (right to be forgotten).

Also, I confirm that I am aware of my right to (under the conditions laid by General Regulation) limit the processing of my personal data (right to limit processing), then of my right to get the data that I have given to the manager of processing, in order for those to be transferred to another manager of processing (right to data portability). I am also aware of my right to object the processing of personal data which are being processed on the basis of public interest or legitimate interest (right to object) and of my right to object to the decision which is based exclusively on automated processing that could produce legal or other important effects for me (right to oppose the decision based on the profile).

Cookies used by this website:

This website uses essential/strictly necessary cookies and other cookies whose purpose is explained in detail below.

a) Essential/Strictly necessary cookies

Essential/Strictly necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

On our website that cookie is:

– wordpress_[hash]
– wordpress_logged_in_[hash]
– wordpress_test_cookie
– wp-settings-{time}-[UID]

WordPress uses the cookie wordpress_[hash] to store the authentication details on login. The authentication details include the username and double hashed copy of the password. However, this usage of the cookie is limited to the admin console area, the backend dashboard of the website. 
The cookie wordpress_logged_in_[hash] is used to indicate when you are logged in, and who you are. This cookie is maintained on the front-end of the website as well when logged in.
Here [hash] represents the value that is obtained by applying a specific mathematical formula applied to the username and password. It is to ensure that the input values are safe, and no one can access these data using the cookies as it is difficult to ‘unhash’ the hashed data.
The cookie wp-settings-{time}-[UID] is used to customize the view of your admin interface and the front-end of the website. The value represented by [UID] is the individual user ID of the user as given to them in the users’ database table.
WordPress also sets a cookie named wordpress_test_cookie to check if the cookies are enabled on the browser to provide appropriate user experience to the users. This cookie is used on the front-end, even if you are not logged in.

– comment_author_[hash]
– comment_author_email_[hash]
– comment_author_url_[hash]

The cookie comment_author_[hash] cookie remembers the value entered into the comment form’s name field.
The cookie comment_author_email_[hash] remembers the value entered into the comment form’s email field.
The cookie comment_author_url_[hash] remembers the value entered into the comment form’s URL field.

b) Other cookies

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. This website uses Google Analytics, service of Internet analysis provided by Google Inc. (“Google”). Google Analytics uses cookies for the analysis of your use of website. Information generated by cookie on your use of this website is transferred to the United States of America. For more information, please see Privacy and data security policy on the following link: https://support.google.com/analytics/answer/6004245.

On our website those cookies are:
– _ga
– _gat
– _gid

Cookies used by the social networking service, LinkedIn, for tracking the use of embedded services.

On our website those cookies are:
– bcookie
– bscookie
– leo_auth_token
– lidc
– visit

Different cookies used for the following purposes:
– collect – Used to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels. It is necessary for the proper functioning of Google Analytics.
– UID and UIDR – Collects information of the user and his/her movement, such as timestamp for visits, most recently loaded pages and IP address. The data is used by the marketing research network, Scorecard Research, to analyze traffic patterns and carry out surveys to help their clients better understand the customer’s preferences. Those cookies are a part of the WordPress CMS theme used by this website.
-cookie_notice_accepted – This cookie only ever contains the value “true” indicating that you clicked on the “OK” button showed in the overlay cookie notice. It contains no personal information. Its purpose is to remember that you have previously agreed on our use of cookies; so that it doesn’t have to remind you about cookies every time you visit the website.
– livechat – Used for the user’s personal customisation of LiveChat. Initiator: Script tag Source: LiveChat.
– mailmunch_second_pageview – This cookie is set by MailMunch which is email collection and email marketing platform. We do not know the exact purpose of the cookie.
– _mailmunch_visitor_id – This cookie is set by MailMunch which is email collection and email marketing platform. We do not know the exact purpose of the cookie.
– __hstc – The main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
– hubspotutk – This cookie keeps track of a visitor’s identity. It is passed to HubSpot on form submission and used when deduplicating contacts.